Patient Registration Voice Agent
A phone line where an AI intake coordinator registers new patients, verifies returning ones and updates their details.
Why Patient Registration Voice Agent?
A phone intake line handles private data, so the interesting work is what the agent must not do. It never tells an unverified caller that a record exists. A failed verification ends the call without saying which detail was wrong. It does not assess symptoms, and an emergency gets a 911 instruction. Duplicate registrations are detected quietly and surfaced to staff to merge in person.
What is this?
Call a real number and talk to Sarah, a voice agent that registers you as a patient through natural conversation, reads everything back for confirmation, saves it and gives you a member ID. Call back later and she verifies you and updates your details. Answer in any order, correct yourself mid-sentence, or switch to Spanish and she keeps up. The agent runs in 12 languages.
Behind the phone line sits a REST API with full record management and a staff dashboard with the patient list, call transcripts, logs and possible duplicates. 174 automated tests cover the API, the voice tools, the webhook, validation and security.
Who is it for?
Clinics and any business with a repetitive intake or update-my-details phone flow.